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Etiquette Skills & Art of Dealing With the Public for Office Managers

Human Resources

Etiquette Skills & Art of Dealing With the Public for Office Managers

Date Venues Fees Book your seat
14 Jan - 18 Jan 2024 Cairo $ 2900 Conducted Download Brochure
28 Jan - 01 Feb 2024 Kuala Lumpur $ 3300 Conducted Download Brochure
28 Jan - 01 Feb 2024 Istanbul $ 3300 Conducted Download Brochure
18 Feb - 22 Feb 2024 Cairo $ 2900 Conducted Download Brochure
18 Feb - 22 Feb 2024 Dubai $ 2900 Conducted Download Brochure
03 Mar - 07 Mar 2024 Kuala Lumpur $ 3300 Conducted Download Brochure
03 Mar - 07 Mar 2024 Istanbul $ 3300 Conducted Download Brochure
24 Mar - 28 Mar 2024 Bahrain $ 2900 Conducted Download Brochure
24 Mar - 28 Mar 2024 Dubai $ 2900 Conducted Download Brochure
28 Apr - 02 May 2024 Bahrain $ 2900 Conducted Download Brochure
26 May - 30 May 2024 Salalah $ 2900 Conducted Download Brochure
02 Jun - 06 Jun 2024 Sharm El-Sheikh $ 2900 Conducted Download Brochure
01 Sep - 05 Sep 2024 London $ 5500 Conducted Download Brochure
01 Sep - 05 Sep 2024 London $ 5500 Conducted Download Brochure
08 Dec - 12 Dec 2024 Kuala Lumpur $ 3300 Conducted Download Brochure
08 Dec - 12 Dec 2024 Dubai $ 2900 Conducted Download Brochure
15 Dec - 19 Dec 2024 Bahrain $ 2900 Conducted Download Brochure
15 Dec - 19 Dec 2024 Cairo $ 2900 Conducted Download Brochure
15 Dec - 19 Dec 2024 Istanbul $ 3300 Conducted Download Brochure

Course Overview

  • Manage workloads and time
  • Work under pressure to achieve objectives
  • Understand the different methods used in storing information
  • Implement the easiest, safest method suitable for work environment applications, requirements, and how to solve the related problems andrule of etiquette to deal with awkward situations

Course Objective

  • Manage workloads and time
  • Work under pressure to achieve objectives
  • Understand the different methods used in storing information
  • Implement the easiest, safest method suitable for work environment applications, requirements, and how to solve the related problems

Who Should Attend?

Secretaries and office managers

Course Outline

  1. Secretary's behavior and responsibilities
  2. Rules governing acceptable forms of hand- shaking priorities and behavior
  3. Active listening and constructive conversations
  4. Rule of etiquette to deal with awkward situations
  5. Rules of etiquette in face to face, written and telephone communication
  6. Etiquette and meetings, and motives of human behavior
  7. Transactional analyses in the secretarial offices
  8. Body languages and etiquette: greetings, introduction, socializing hand-shaking and exchange of presents and wreath

Training Methodology

  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Games & Role plays
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