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Etiquette Skills & Art of Dealing With the Public for Office Managers

Human Resources

Etiquette Skills & Art of Dealing With the Public for Office Managers

Date Venues Fees Book your seat
05 Jan - 09 Jan 2025 Istanbul $ 3300 Conducted Download Brochure
12 Jan - 16 Jan 2025 Dubai $ 2900 Conducted Download Brochure
09 Feb - 13 Feb 2025 Istanbul $ 3300 Conducted Download Brochure
09 Feb - 13 Feb 2025 Kuala Lumpur $ 3300 Conducted Download Brochure
16 Feb - 20 Feb 2025 Dubai $ 2900 Conducted Download Brochure
09 Mar - 13 Mar 2025 Cairo $ 2900 Conducted Download Brochure
16 Mar - 20 Mar 2025 Kuala Lumpur $ 3300 Conducted Download Brochure
30 Mar - 03 Apr 2025 Bahrain $ 2900 Conducted Download Brochure
13 Apr - 17 Apr 2025 Cairo $ 2900 Register Now Download Brochure
04 May - 08 May 2025 Salalah $ 2900 Register Now Download Brochure
04 May - 08 May 2025 Bahrain $ 2900 Register Now Download Brochure
25 May - 29 May 2025 London $ 5500 Register Now Download Brochure
25 May - 29 May 2025 London $ 5500 Register Now Download Brochure
01 Jun - 05 Jun 2025 Sharm El-Sheikh $ 2900 Register Now Download Brochure
07 Dec - 11 Dec 2025 Dubai $ 2900 Register Now Download Brochure
07 Dec - 11 Dec 2025 Bahrain $ 2900 Register Now Download Brochure
21 Dec - 25 Dec 2025 Istanbul $ 3300 Register Now Download Brochure
21 Dec - 25 Dec 2025 Kuala Lumpur $ 3300 Register Now Download Brochure
28 Dec - 01 Jan 2026 Cairo $ 2900 Register Now Download Brochure

Course Overview

  • Manage workloads and time
  • Work under pressure to achieve objectives
  • Understand the different methods used in storing information
  • Implement the easiest, safest method suitable for work environment applications, requirements, and how to solve the related problems andrule of etiquette to deal with awkward situations

Course Objective

  • Manage workloads and time
  • Work under pressure to achieve objectives
  • Understand the different methods used in storing information
  • Implement the easiest, safest method suitable for work environment applications, requirements, and how to solve the related problems

Who Should Attend?

Secretaries and office managers

Course Outline

  1. Secretary's behavior and responsibilities
  2. Rules governing acceptable forms of hand- shaking priorities and behavior
  3. Active listening and constructive conversations
  4. Rule of etiquette to deal with awkward situations
  5. Rules of etiquette in face to face, written and telephone communication
  6. Etiquette and meetings, and motives of human behavior
  7. Transactional analyses in the secretarial offices
  8. Body languages and etiquette: greetings, introduction, socializing hand-shaking and exchange of presents and wreath

Training Methodology

  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Games & Role plays

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